Privacy Policy

Brand Name: Knottie

Website: www.knottie.co

Effective Date: 15 August, 2026

  1. Introduction

    Welcome to Knottie! At Knottie, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.knottie.co, make a purchase, or interact with us.

    By using our website, you agree to the collection and use of information in accordance with this policy.

  2. Information We Collect

    We collect several types of information to provide and improve our services:

    1. Personal Information

      When you shop or register with us, we may collect:

      • Full name
      • Email address
      • Phone number
      • Shipping and billing address
      • Payment information (processed securely via third-party gateways)
    2. Non-Personal Information

      We may also collect:

      • Browser type and version
      • Device information
      • IP address
      • Cookies and usage data
  3. How We Use Your Information

    • Process and fulfill your orders
    • Communicate updates, offers, and support
    • Improve our website, products, and customer experience
    • Send marketing emails (only if you subscribe)
    • Prevent fraudulent activity or misuse
  4. Sharing of Information

    We respect your privacy — we do not sell your personal data.

    We may share information only with:

    • Service providers (e.g., payment processors, shipping partners)
    • Legal authorities, when required by law
    • Analytics providers (for website performance tracking)

    All partners must handle your data securely and in compliance with privacy standards.

  5. Cookies & Tracking

    Our website uses cookies to enhance your browsing experience, remember preferences, and analyze traffic. You can disable cookies through your browser settings, but some parts of the site may not function correctly.

  6. Data Security

    We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Payment information is encrypted and processed through secure third-party payment gateways.

  7. Your Rights

    You have the right to:

    • Access and request a copy of your data
    • Correct or update your information
    • Request deletion of your account/data
    • Opt out of marketing communications at any time

    To exercise these rights, contact us at sales@knottie.co.

  8. Third-Party Links

    Our website may include links to external sites. We are not responsible for those third-party websites’ privacy practices or content.

  9. Children’s Privacy

    Our website and products are not directed to individuals under 13. We do not knowingly collect data from children.

  10. Changes to This Policy

    We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

  11. Contact Us

    📩 Email: sales@knottie.co
    🌐 Website: www.knottie.co
    📍 Made in Pakistan